1. Acceptance of This Policy
Welcome to NUKCLOUD Apple Silicon bare-metal compute services (“we”, “the platform”, or “NUKCLOUD”). This Privacy Policy is a binding agreement between you (“user”) and us regarding collection, use, storage, and disclaimers.
By visiting our website, registering an account, or deploying any hardware instance, you have read, understood, and unconditionally accept this Privacy Policy in full. If you disagree with any term, stop using all platform services immediately.
2. Information We Collect
To keep underlying hardware secure and stable, we reserve broad rights to collect system-level data. We may automatically collect and store the following when you use the service:
- Account and identity information: Your email address, company name, billing address, phone number, and necessary transaction records returned by payment gateways (such as RainbowPay and Stripe).
- Hardware monitoring and telemetry: To maintain SLA, we collect real-time CPU utilization, memory usage, disk I/O, temperature sensor data, and power state from physical instances.
- Network and connection metadata: We collect console API call logs, source IP addresses, device fingerprints, and metadata for SSH or VNC sessions to instances (duration, frequency, bandwidth usage).
3. Use of Information
You understand and agree we may use collected data for the following purposes:
- Platform operations: Identity verification, billing, automated hardware deployment, and technical support.
- Abuse monitoring: We reserve the right to use automated systems to analyze network traffic patterns to detect and block mining, DDoS attacks, malicious scanning, and other violations.
- Business analytics and optimization: We may anonymize and aggregate data to train scheduling algorithms, analyze market trends, and optimize backbone topology. Ownership and intellectual property of aggregated de-identified data belong entirely to NUKCLOUD.
4. Sharing and Disclosure
We will not sell your personal identity information to third-party advertisers for direct profit, but you agree we may share data in the following cases without additional consent:
- Service providers: Partners who assist with payment processing, colocation, bandwidth, email delivery, and analytics.
- Asset transfer: If we merge, are acquired, restructure, or sell assets, your information may transfer as a business asset to the successor.
- Unconditional legal cooperation: If courts, regulators, or law enforcement request compliance, subpoenas, or warrants, we may cooperate unconditionally and transfer registration information, logs, IP addresses, and related activity records without prior notice.
5. Data Protection and Disclaimers (Core Terms)
Although we use commercially reasonable SSL encryption and hardware isolation, the internet is not absolutely secure. You must accept the following disclaimers when using the service:
2. Limitation of liability: To the maximum extent permitted by law, NUKCLOUD is not liable for data breach, data loss, business interruption, or indirect profit loss caused by hacking, force majeure, physical hardware damage, network outages, or user error, whether direct or indirect.
After a subscription ends or an account is banned, automated systems erase disk data per DoD standards. You acknowledge this is irreversible and waive any right to data recovery.
6. Policy Changes and Interpretation
We reserve the right to modify this Privacy Policy unilaterally at any time for business or legal reasons.
Material changes are reflected by updating the “Last updated” date at the top of this page. We are not obligated to notify you individually by email or SMS. The revised policy takes effect immediately upon publication.
If you keep your account or access the console after changes, you fully and irrevocably accept all modifications.