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Explore our tactical knowledge base for complete Apple Silicon bare-metal guides.

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Popular Technical Guides

Core guides most read in the developer community.

BEGINNER Getting Started
How do I rent my first Mac? (order and delivery flow)
CONNECT Remote
How to connect remotely (console and VNC)
INTERMEDIATE Billing
Which payment methods are supported? How do I get invoices?
INTERMEDIATE Security
What happens to data after I cancel? Is it shared with others?

Browse Core Knowledge Areas

Full-stack guides from the physical layer to the system layer.

Getting Started

Get and configure credentials for your first M4 bare-metal instance from the console in 60 seconds.

Instance Management

Use SSH and VNC secure tunnels, hard reset, and system erase and reinstall.

Network and Security Policy

Configure static IPv4, port allowlists, and high-volume DDoS mitigation gateways.

Storage and Expansion Arrays

Hot-mount additional enterprise NVMe volumes for large iOS build caches.

Thunderbolt Cluster Scheduling

Advanced guide: build 120Gbps data channels across M4 nodes with TB5 physical buses.

Billing and Account Management

Subscription lifecycle, annual discount notes, payment methods, and e-invoices.

Live Service Network Status

All physical nodes and core API scheduling services are healthy with no latency anomalies.

Asia Backbone (SG/JP) Operational
North America Backbone (US) Operational
Core API Gateway Operational

Frequently Asked Questions

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Orders and Deployment

5 items
After registration, go to the pricing page, choose configuration and term, and complete payment. SSH credentials arrive at your registered email within 10 minutes.
After checkout, automation assigns an idle physical machine, resets the system, configures networking, and sends credentials. If delivery exceeds 30 minutes for our reasons, the order is fully refunded automatically with no request needed.
Choose the region closest to your main work location: mainland China users often pick Hong Kong; Japan and Korea users pick Tokyo/Seoul; Southeast Asia picks Singapore; North America picks US East/West.
Yes. Submit a migration request in the console for upgrade or downgrade. Usually completes within 24 hours with data copied to the new machine—no need to redeploy your environment.
Teams of 5+ can apply for volume discounts; 10+ may negotiate enterprise agreements. Email support@nukcloud.com with required configuration and quantity; quotes typically within 24 hours.

Connection and Access

4 items
Sign in to the console, find the instance, and click VNC Direct Link for one-click macOS desktop access in the browser with no local client.
The console includes a web VNC client—no local software required. For desktop clients, use RealVNC Viewer or Apple Screen Sharing; connection details are on the instance page. You can also use the standalone Remote VNC page (from the console entry).
① Check the instance status is Running in the console
② Confirm IP and port are correct
③ Check local firewall rules for the port
④ Try Reset Network from the console
If it still fails, open a ticket with screenshots.
Run ssh-keygen -t ed25519 locally, append the public key to ~/.ssh/authorized_keys on the instance, then sign in without a password. Disabling password auth is recommended for security.

Billing and Payment

2 items
Visa, Mastercard, American Express, PayPal, and major cryptocurrencies (BTC, ETH, USDT). Mainland China customers can also use Alipay and WeChat Pay. All transactions are processed by Stripe under PCI DSS Level 1.
A PDF receipt is emailed automatically after each payment. For custom headers or VAT invoices, contact support@nukcloud.com; we process within 3 business days.

Security and Privacy

3 items
After cancelation, the system performs DoD 5220.22-M disk erasure with three overwrites—data is not recoverable. Advanced plans can request erasure audit reports. Back up important data before canceling.
No. We provide bare-metal dedicated instances—one physical machine per instance. CPU, GPU, memory, and storage are not shared with other tenants.
ISO/IEC 27001:2022 and SOC 2 Type II certified—the first Mac rental provider in Asia-Pacific with both. Reports are available on About Us.

Performance and Configuration

4 items
Yes. You have full macOS administrator rights for any legal software including Xcode, Docker Desktop, and Unity. Xcode is about 15GB—choose 512GB storage or larger.
Run top or htop over SSH for CPU and memory; check disk with df -h; for network latency, try a closer region. If issues persist, open a ticket with top output screenshots.
Yes. Dedicated physical instances retain full M4 GPU cores and Neural Engine with Metal API, Core ML, MLX, and other Apple native AI/ML frameworks—no virtualization overhead.
Update macOS minor versions via System Settings. For downgrade or clean reinstall, submit a System Reset request in the console; we complete within 4 hours. Reset erases all data.

Account Management

2 items
On the sign-in page, click Forgot password and enter your registered email. A reset link is sent (valid 30 minutes). If you do not see it, check spam or contact support@nukcloud.com.
Cancel all running instances and back up important data first, then email support@nukcloud.com with your request. An engineer will help close the account and erase data within 1 business day.

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